Alternative strategies for Ducati Essay Example | Topics and Well Written Essays - 750 words

Alternative strategies for Ducati - Essay Example Though Ducati products were well accomplished with technical excellence, as Professor Gavetti (2001) points out, the decision of the major shareholders to refocus on products other than motorcycles led way to the turn down of the company. The acquisition of Ducati by Cagiva improved the Ducati’s status in the market but eventually resulted in liquidity crisis which deprived the working capital funding of Ducati. As a result there was much delay in the payment as well as production. Ducati instead of widening its market to the production of variety of other products, it must utilize the technical excellence of its product lines for the manufacture of motor cycles. It must think of bringing up innovativeness in the design of motorcycles to attract and fascinate the customers. Women were found to contribute a major part of the customers for other motorcycle manufacturers like Harley. Hence, Ducati must pay attention to the choices of women and try to retain them as main customers . One of the key reasons for the under utilization of the Ducati’s potential and excellence was the lack of effective management strategies. Effective and well organized managerial strategies are recommendable for the development of any company and its trade. Thus Ducati must be directed by a dynamic and committed management in order to implement effective managerial strategies. The presence of a vibrant manger would eradicate the chaos and internal problems which were found to be significant barriers for the creative decision making. Identifying the real passion of people and implementing those in the production can be highly advantageous for Ducati in drawing the attention of customers and persuading them to buy the products. It is inevitable to focus on creating a good stature in the international market in order to grab the attention of customers because customer satisfaction is the ultimate objective of the modern market. As the competition is rising, Ducati must concent rate on building broader spectrum of customers by conducting effective market researches and thereby upgrading innovativeness in the production processes. According to Gavetti (11), Ducati adopted firm selection procedures and other control measures which resulted in the reduction of the number of suppliers; they hardly had any long term suppliers. Though this enhanced the quality and reliability of their products, it resulted in the increased maintenance costs. It is required to focus on the quality of products and at the same it’s important to maintain adequate number of suppliers. The choices of the sources of suppliers can be increased only by maintaining adequate number of suppliers. It is possible to choose the potential supply at affordable prices through the option of selection from a wide range of suppliers which would assist the company to increase the effectiveness of its operations. To conclude, Ducati should be up-to-date with the varying tastes and preferences o f the consumers and try to bring the identified needs to the product line. The major suggestions are listed below 1. In the given case, exhibit 5 represents that Ducati does not produce cruiser, touring or off-road bikes; instead, they mainly concentrate on bikes over 400 cc. It would only satisfy the interests of youngsters, and the majority public has been ignored. So, it is advisable that Ducati should enter the market of general types of motor cycles also. 2. Similarly, exhibit 8 indicates that sales of super-sport bikes do not show a noticeable upward trend. Hence, it is suggestible to make adequate modifications in this model after surveying consumers’

Violence in Sports - an Ethical Perspective Essay Example for Free

Violence in Sports an Ethical Perspective Essay Violence in sport has become far too commonplace. Aggressive sports such as football and hockey involve many aggressive tactics; however far too often do these aggressive tactics become overshadowed by deliberate acts of violence with the intent to cause bodily harm to an opponent. Many professional and non-profession athletes, as well as coaches, have adapted the mentality that winning is the common goal that all who participate in sport strive for and therefore feel that engaging in violent acts while competing should be permitted in achieving this goal. In sport winning is what each athlete strives for and seemingly they will consign in harmful acts of violence to achieve their goal. Former Boston Bruins player David Forbes was quoted â€Å" I just don’t see, no matter how wrong the act is, how anything that happens in an athletic contest be criminal†, (Gillespie). The mentality of being above the law that most professional athletes possess does not only affect the game in which they are playing. Many athletes who execute physical acts of violence while competing are more prone to committing such violent acts in their everyday lives, most commonly domestic violence. Harvard Law Review). Spectator violence and hooliganism are also primarily linked to the violence fans observe during sporting events. (Williams). Also, professional and amateur sport has become an integral part of our culture and society. Sports can be seen or heard, in one form or another, at any time of day or night. Professional athletes are amongst the most publicized people in the world. Thus, the words and actions of these athletes have been commonly mistaken as notions of acceptable conduct. Therefore, people, especially children, who view these acts of excessive and dangerous violence often imitate the aggressive acts they too frequently observe from professional and amateur athletes. The core of these on going problems is the lack of, or far too feeble disciplinary actions assigned to players who commit unlawful acts of violence while competing in sport. League officials must enforce harsh penalties for acts of violence during a sporting event. In more severe cases violence in sport should be treated as a criminal matter, where perpetrators can be tried and convicted in civil court. This paper will discuss the affects that violence in sport has on our society by discussing the sub branches of the Social Conflict Theory of sociology. In understanding the sociological affects of violence in sport it is possible to discuss how violence in sports affects our present day society, which closely follows Socrates’ pattern in achieving an ideal state. In applying Socrates’ pattern in achieving an ideal state along with the psychological aspects of Plato’s cardinal virtues it will be possible to come to an understanding on how to eliminate violence in sport. In conclusion, the paper will discuss why athletes, conscious of their actions or not, commit violent acts while competing by applying Psychologist Immanuel Kant’s Theory of Command Given by Reason. Unpunished acts of violence that occur while competing that goes without punishment ultimately leads to violence acts while not competing. There have been numerous accounts of athletes performing physical assault while not competing. The most prevalent form of violence carried out by athletes off the playing field is domestic violence. Football coach Joe Paterno of Penn State University was quoted â€Å"I’m going to go home†¦.. nd beat up my wife† after a pre-season loss (Harvard Law Review [HLR], 1996 p. 1048). Many people have speculated about why athletes are like likely to commit acts of domestic abuse. One of these speculations is that players such as enforcers â€Å"train to use violence and intimidation on the field and may have difficulty preventing these lessons from carrying over into their personal relationships†, (HLR, 1996 p. 1050). Another, more logical speculation is that â€Å"sport has had a kind of sanctuary atmosphere to it in terms of the legal system and police have kept their distance†, (Lapchick, 2000 p. ). For an athlete to be above the law simply because he or she is an athlete is irrational. However, â€Å"the public has gotten fed up with athletes crossing the violent lines, both on and off the court, and that may contribute to police entering the sanctuary†, (Lapchick, 2000 p. 1). If indeed the police begin to get involved when acts of violence are performed by athletes on and off the court, violence and physical aggression may not be as commonplace in the future as they are today. Irrational as it may be for sport to have its own sanctuary atmosphere in terms of the legal system, we as a society must question why we ultimately allow for this to occur. During the 2003- 2004 National Hockey League season Todd Bertuzzi of the Vancouver Canucks viciously attacked unsuspecting Colorado Avalanche forward Steve Moore. The attack left Moore with a broken neck which ultimately ended his NHL career. Although Bertuzzi was suspended for the remainder of the season and his team was fined $250,000 no criminal charges were laid. One can only wonder how an unprovoked attack on an unsuspecting victim which ultimately ended a career due to a broken neck cannot be treated as a criminal offense. The Bertuzzi incident is an ideal example which illustrates how our society allows professional athletes to advocate themselves above the law. The problem of violence in sport can be discussed using the sub branches of the Social Conflict Theory of sociology. The Social Conflict Theory of sociology deals with the ideology that the problems that society faces are the result of the way that society, as well as the economics of that society are organized. The sub branch of Social Conflict Theory that gives support to the explanation to why we as a society put professional athletes above the law is The Marxist Theory. The Marxist Theory can also be broken down even further into Instrumental Marxism and Structural Marxism theories. The general premises behind the two Marxist theories however are quite similar. Marxist sociologists view crime as an outcome of Capitalism. The upper class, or the Bourgeoises, control all modes of production. It is this system that creates the division between the classes. The upper classes have all they need; they are the wealthy class as well as the most powerful and influential. The lower class, or the Proletariat, on the other hand has virtually nothing. These are the people left with no power no influence and virtually nothing. The general concepts of the Marxist theory are: that the laws are set up to protect the interests as well as maintain their financial standing while nothing is given to the lower classes or the poor. In our society we view our professional athletes as the upper class or the Bourgeoises. Professional athletes are indeed wealthy, powerful and influential. Thus our current laws, according to the Marxist theories, are set up in a way to protect the interest of the upper class (including professional athletes) as well as not to ruin their social status. The Marxist Theories provide an explanation of how professional athletes, such as Todd Bertuzzi, can carry out intentional acts of violence and not be prosecuted while if others who are not part of the upper class (the Proletariat) were to carry out the same act of violence would be prosecuted in a civil court. Therefore, to eliminate violence in sport our society must not allow subcultures, hockey for an example, to follow a different set of laws than the rest of society. Today our society is divided into many different classes. There is the upper class, the upper-middle class, middle class and so forth. Our present day society closely follows Socrates’ pattern in achieving an ideal state. Socrates’ pattern divides society into three classes. The first of the three are the workers, craftsmen, farmers, shopkeepers ect. Another class is the auxiliaries or warriors, and the third class is the guardians or rulers. Each man in the state belongs in one or another of these classes. However to simply divide a society into three classes in an attempt to achieve an ideal state seems somewhat implausible. Plato believed that every man must possess the cardinal virtues to live a good live. These virtues: wisdom, temperance, justice and courage are essential in living a good life and therefore are essential in achieving an ideal state. These virtues however can be applied not only to everyday life, but also to subcultures, such as hockey or football. Plato believes for a state to be ideal it must possess wisdom. The concept of wisdom is understanding ones self and controlling self. If professional or amateur athletes were to possess the virtue of wisdom they ultimately possess self control. To say an athlete committed an act of violence unintentionally or because he or she was â€Å"caught up in the game† is absurd. To commit an act of violence with the intent to cause injury is premeditated. If all athletes were to possess the virtue of wisdom they would have complete control over one self. All athletes should also possess the virtue of courage. Courage can be defined by Plato as â€Å"preserving things which may rightly be feared† (Plato 31). In professional and amateur sport athletes need to respect and obey the rules and regulations. In other words athletes must fear the possible punishments, whether criminal or not, for violence to ultimately be terminated from sport. If athletes begin to feel that they are not above the law or that their subculture must follow the same laws as the remainder of society violence in sport will ultimately decrease. In the republic Plato describes temperance, the third virtue, as: â€Å"†¦ within man himself, in his soul, there is a etter part and a worse; and that he is his own master when the part which is better by nature has the worse under control† (Plato 32). Clearly the virtue of temperance is important to possess for violence to diminish in sport. To master oneself and have the worse under control would definitely decrease the amount of violence in sport. Also, for athletes to have temperance would make for a more exciting game. To have control over one’s self in a team game means putting the team before the individual. Doing so will lead to less violent acts and a more exciting team oriented style of play. The final and most important virtue is justice. Plato believes that if a community were to follow and obey the three previous virtues of wisdom, courage and temperance justice will automatically exist. This can also be applied to the subculture of sport. If all people within the subculture of sport such as the General Managers, league officials and athletes were to possess the three virtues of wisdom, courage and temperance justice would automatically exist and therefore violence in sport would be a criminal matter where perpetrators can be tried and convicted in civil court. In society there are two types of command given by reason; hypothetical and categorical imperatives. Immanuel Kant describes hypothetical imperatives as â€Å"an action that must be done to justify a means or reach a set goal†, (Kant 2). Categorical imperatives are â€Å"actions that are done because of their necessity to morality†, (Kant 2). Hypothetical and categorical imperatives are also present in subcultures. Athletes who commit violent acts while competing follow the hypothetical imperative command. They are driven by hopes of winning and will do whatever it takes to achieve this goal. This is a key factor in giving an explanation to why some athletes find reasoning in committing a violent act while competing in a sporting event. Also this gives explanation to why some athletes fell that no matter how wrong the act is, how anything that happens in an athletic contest be criminal. Following the hypothetical imperative is described as performing an action to justify a means or reach a set goal. If this action is violent many athletes will argue that it should not be considered criminal because it was a justified action executed to reach a set goal; a goal which they are entitled and expected to carry out. However, Kant would argue against this stating that the only ethical principle is universal, and therefore categorical, is â€Å"to treat oneself, always as an end, never as a mean†. For example in hockey a hypothetical imperative could be â€Å"if you don’t obey the rules you go to the penalty box†. A categorical imperative would be â€Å"Obey the rules, it is your duty†. If athlete’s were to take on a categorical imperative way of life sport violence would come to an end, not because it is right or wrong, but because it would be the athletes duty to treat oneself, always as an end, never as a mean. Nonetheless, it is illogical to assume that violence in sport will one day be non existent. It is not illogical to assume that if the subculture of sport and those who are in command adapt the categorical imperative ways that violent acts in sport will be considered a criminal matter. To live a good life it is essential to possess the cardinal virtues. The cardinal virtues are essential in achieving an ideal state. In achieving an ideal state Kant would argue that the only ethical principle is universal and therefore categorical is to treat oneself, always as an end, never as a means. By treating oneself always as an end, never as a means true justice in present day society will prevail and everyone who commits a violent act will be prosecuted in civil court regardless if they belong to a subculture or not.

The San Jose Tech Museum of Innovation :: Technology Tourism Galleries Essays

The San Jose Tech Museum of Innovation Living in the heart of Silicon Valley, technology plays a very important role in the everyday lives of the people who populate it. Large portions of this population are children. When we think of our children, we think about the future of this world. As a group, we believe that our job as a society is to introduce technology to children in an enlightening and fascinating manner. By doing this, we can inspire children to become innovators of technology and apply this to the future of technology. The San Jose Tech Museum of Innovation is a place that dedicates itself to introducing technology in a very attractive style. The 132,000 square foot facility houses four permanent themed galleries and over 250 exhibits (www.thetech.org/about/factsheet.cfm). The museum is also home to "The Spirit of American Innovation, an exhibit about the National Medal of Technology, the nation’s highest honor for technological innovation" (www.thetech.org/about/factsheet.cfm). Inside, everyone, whet her they are children or grandparents, everyone gets to participate in hands-on activities that teach and introduce them to a variety of activities ranging from the beginning steps of web-design, riding and designing an Olympic bobsled to participating in a virtual heart surgery. With all the wonders that exist in this museum, children have the opportunity to learn about technology in a variety of different forms and are able to "discover new insights into technology and the process of innovation through exploratory activities" (www.thetech.org/about/mission.cfm.). People of all ages engage in the exploration and experimentation of the technology that affects their everyday lives. Exploring the Tech Museum of Innovation and the activities it presents and offers to children, as well as others, helped us to better understand and learn of the positive ways in which technology is presented to our youth. In this report we first discuss our rationale and focus, describing the importance of the Tech Museum of Innovation and the connection it makes with the representation of technology, particularly for children. In the second part we identify the research question that we investigated. We then illustrate how we gathered and analyzed our data. Following this, we apply a number of course concepts to specific examples in order to answer our research question. Finally, we discuss how the implications of our analysis relate to communication and technology and how our findings support or do support what we have looked at in class.

Book Review of Business Policy and Strategy: An Action Guide :: Accounting Finances Businesses Essays

Book Review of Business Policy and Strategy: An Action Guide Business Policy and Strategy: An Action Guide, by Robert Murdick, R. Carl Moor and Richard H. Eckhouse, attempts to tie together the broad policies and interrelationships that exist among the many functional areas which undergraduate students typically study. The authors intend the text to supplement the typical case book and/or computer simulations used in teaching business strategy (ix). Situational analysis is presented, as is a structure for developing strategy. Practicality and real world experience is combined with educational theory to provide as complete a picture as possible of strategy in business. The authors have divided the text into 15 chapters with no further subdivisions. It is possible, however, to group the chapters into specific areas of study. For example, the first chapter, "Business Failure -- Business Success," examines why businesses fail, and provides the reason for continuing with the remainder of the text. The next two chapters focus on the "field of action," including the business environment and the business system. The fourth and fifth chapters introduce strategic management (chapter 4) and the struggle not only to survive, but to prosper using strategic management (chapter 5). Chapters Six through Nine address specific functional areas (marketing, accounting/finance, production, and engineering/research and development). Chapters 10 and 11 introduce the reader to the problems of managing human resources (chapter 10) and data processing resources (chapter 11). The last four chapters discuss the issues involved with analyzing business situations. Multinational business analysis is the subject of chapter 12, while chapter 13 turns the reader's attention to how to conduct an industry study. Chapters 14 and 15 focus on how to analyze a case and illustrations of case analysis, respectively. The text concludes with an appendix of symbols used by those who evaluate reports and a general index to topics within the book. The authors make good and frequent use of charts, graphs, forms and other graphic techniques to illustrate their points. Each chapter concludes with a selected bibliography that the student may use for additional research. The book is printed entirely in black ink; the use of color for key concepts would have enhanced the book's value as a teaching text. Visually, the book is crowded without much white space for readers to make notes. Key concepts could also have been separated from supporting text in a more clear manner. While each chapter has a summary, they do not have an introduction or a listing of key words of concepts that the student should learn as a result of studying each chapter. Such aids would make

Nebraska Landscape in My Antonia

The Nebraska Landscape Humankind’s relationship to its environment is one of the strongest bonds people can make. In Willa Cather’s My Antonia, this relationship is shown through many of the characters want to return to their hometown of Black Hawk, Nebraska. What they find they miss is a lost setting, a vanished world of people, places, and natural surroundings. They all develop a strong attachment to the Nebraska landscape, which never seems to leave them. Part of the reason for this connection is that the novel is set in a time and place where the weather places limitations on the characters.As a result, the characters are simply more in tune with the weather and the natural elements in general. The landscape gives their feelings and thoughts a physical form, and reveals the theme of human connection with its surroundings as a whole. Jim’s relationship with the Nebraska landscape is important on its own terms, but it also comes to represent Jim’s relati onship with the people and culture of Nebraska as well as his inner self. The river, that Jim and Antonia enjoy swimming in, represents his free soul.Jim always allows himself to enjoy the simple things in life and adventure with Antonia, but keeps his goals in mind. The wide open Nebraska plains represent his open-minded, romantic personality that develops as he grows up. When he starts college, he finds himself beginning a relationship with his old friend Lena, and does everything in his power to make her happy. The landscape seems to shape his life and personality, changing and developing as he does. It also mirrors Jim’s feelings—it looks desolate when he is lonely—and also awakens feelings within him.Another example of landscape description symbolizing the feeling of a situation is at the burial of Mr. Shimerda. Mr. Shimerda commits suicide after a particularly difficult winter, and his family is devastated regarding his loss and their economic situation. H is funeral is also held in the dead of winter, the coldest time of year. The land is unyielding and unforgiving, just as it had been for the Shimerdas trying to make a living off of it when they moved to Nebraska. There seems to be a bitter feel at the funeral, almost as bitter as the cold air outside.The plow, which Jim and Antonia see silhouetted against the enormous setting sun, also reveals the theme of the connection between human culture and the natural landscape. As the sun sets behind the plow, the two elements are combined in a single image of calmness, suggesting that man and nature also coexist harmoniously. However as the sun sinks lower on the horizon, the plow seems to grow smaller and smaller, ultimately reflecting the dominance of the landscape over those who inhabit it.

Two Countries Possess Two Different Educational Sytems Essays

Two Countries Possess Two Different Educational Sytems Essays Two Countries Possess Two Different Educational Sytems Essay Two Countries Possess Two Different Educational Sytems Essay Is Another Country’s Educational System Better? Doubtlessly, different countries may have different educational systems but who knows which of them is better. I am an international student who came from Malaysia, a country which is located in Southeast Asia then came to the United States, a country which is far apart from my home country, to pursue a higher education. Many of my friends often ask me whether Malaysia or the United States is better but I could not answer them with certainty because I think each country is inimitable. Although the duration that I have been to the states is not long, I discovered that the education systems are distinct between my home country and the United States. Thus, each country has its own peculiarity as there are certain dissimilarities in the educational system in terms of rules and grading systems that exist between two nations. First of all, the contrast of regulations in educational system is one of the factors that lead the country into the current position in the world today. Undeniable, most of the schools in Asia, such as Malaysia, have tougher rules than in the United States. For example, school uniform and restrictions on hairs are mandatory for pupils during their student career. This motivation is because the government thinks that pupils will look more organized and professional as in the appearance. In the contrary, students in the United State are much more unrestrained as they are permitted to wear any type of clothing that they enjoy wearing. Both of the guidelines in each country are correct but the one which is using in my home country will affect the cogitation of the students because of the restriction on selection that they were accustomed to. Not only that, pupils have no rights and is not allowed to converse while the lecturer is instructing because it is considered as an interruption if you intent to speak to anyone. While in the United State, students always inquire the instructor regarding to the hesitation they have in mind immediately, unlike the students in my country. They are encouraged to exchange their own opinions with teachers. In short, the rules and regulations in both countries are different, but it is not up to us to make a judgment if one nation is superior over another because they are unique in their own way. Moreover, apart from school’s ordinances, these two places use different approaches in the assessment system. Unquestionably, most of the Asia countries focus on the examination more than the students’ participation in the class. For example, students can still receive an outstanding grade even if they do not submit their homework according to the schedule that the instructor, as long as they study for the examination. As a matter of fact, this system is not equitable for those pupils that participate in the class as they only achieve the equal result with the students that do not engage in the class. Furthermore, in one essay, it was stated that teachers nowadays focus on teaching the materials that were based on the test which can help students to achieve better scores, but would cause a decreasing level of knowledge for this generation’s students. On the other hand, the scoring system in America is a reverse version of my home country. It is unthinkable for students here to attain an â€Å"A† even when they score wonderful marks for all of their tests because the system here concentrate more on the participation of students, but not just the scores. Unlike Malaysia, lecturers in America help pupils to obtain and absorb knowledge which can benefit themselves in the rest of their lives. Hence, these two regions possess distinct grading systems, but is the reason why they are incomparable. In conclusion, the education system that each country is having now makes them unconventional; we could not decide whether it is wrong or right. Irrefutably, without doubt, some people would think that the system in America is better because of its current status in the world today but nobody can determine it. On the opposite side, the system in my home country, which is Malaysia, is more rigorous than where I am studying now. However, I could not tell which of them is better because both of them possess its own weaknesses and strengths. Even though we do not like some of the systems in education, we should adapt and acquire knowledge in the way it is formulated as. Every nation has a different educational system, but nobody can decide which of them is better.

How to Write a Perfect Food Service Resume (Examples Included)

How to Write a Perfect Food Service Resume (Examples Included) From instagrammable tasting menus to the satisfying quickness of a fast-food burger with fries, the food industry is a perennially busy one.   It’s a fast-moving field, with lots of turnover and opportunities if you’re looking for one. You need to be ready when those opportunities come up, or when you’re on the hunt for a new gig. The first step should always be getting your resume in order. If yours could use a makeover, let’s look at some food service industry samples that can help guide you through your own resume revision process. 1.Restaurant server resume2.Restaurant supervisor resume3.Food service  resumeFirst up is Barney, who’s looking to take his part-time jobs and volunteer experience and leverage them into his first full-time restaurant job.download this resume in ms wordBarney Barnett99 Rose AvenueSan Jose, CA 98989555-333-8888bbarnett@emaildomain.comEnthusiastic, responsible food service professional with safe food-handling certifi cate, dedicated to excellent customer serviceSkillsOutgoing personalityBilingual (spanish)Team playerSafe food handlingStrong customer focusEducationSan Jose community college- food safety handling certificate, 2016Eastside High School- Diploma, 2015Work ExperienceBlue crab bar grillFood service trainee, March 2016 – presentBusboy/dishwasher, May 2012 – March 2016Serve as jack-of-all-trades in the kitchen and front-of-house, working with servers and building on experience as a dishwasher and busboy.Serve food and assist servers as needed to provide quick and high-quality customer serviceSet, clear, and clean tablesWash dishes, and organize dishes for efficient cleaning and servingTrained in using POS systemsVolunteer ExperienceHelping Hands Shelter Soup KitchenServer and dishwasher, September 2011 – presentAssist the kitchen manager with meal planning and servingServe customers during breakfast, lunch, or dinner shiftsOrganize kitchen cleanup and conduct inve ntoryBarney doesn’t have any full-time experience, so he wants to frame his skills as his biggest selling point. This means he’s using a slightly different format, putting skills up front. He also uses his objective statement as a headline of sorts, giving the reader the elevator pitch of his qualifications: service-oriented personality and certification in the field. This is his first chance to showcase what he brings to his next restaurant.For his experience, this section is short- but barney uses it to good advantage, showing that he has varied experience, working both in the kitchen and out on the serving floor. He also makes sure to include his volunteer experience, which is also kitchen-related.Next up is Kenny, who has been working in restaurants for more than 12 years, and wants to revise his resume to take advantage of opportunities to step up.download this resume in ms wordKenny Chapell65 Hearth StreetPortland, ME 54545(333) 222-0000kennyc@emaildomain.comVete ran customer-focused food server with more than 15 years of experience and a strong history of revenue generation, repeat business, and top-notch service.ExperienceThe Lobster Pot                                                                                                                         Portland, MEShift manager server                                                                      February  2010 – presentGenerated more than $750,000 in sales revenue to date by leveraging knowledge of the food, wine, and cocktail menus in order to make the perfect recommendations for each customer in a busy, fast-paced restaurant environment.Manage front-of-house duties, including employee scheduling and day-to-day supervision and management for a staff of 25 servers, busboys, and dishwashers.Process daily sales numbers and ensure cash register accu racy.Handle cash and credit transactions with total accuracy.Serve customers, with a focus on following up to ensure a great customer experience and repeat business.Bartolo’s Bistro                                                                                                                        Portland, ME Server                                                                                                                  March 2007 – April 2010Built and maintained customer relationships at portland’s highest-ratedFrench restaurant.Provided exceptional customer service to ensure repeat business.Demonstrated deep product knowledge when discussing menu options and making recommendations to customers.Prioritized time management to maximize customer satisfaction and revenue generation.Reconciled cash regi ster at the beginning and end of day to verify sales.Configured tip sharing for front-of-house staff.Pizza Pete’s  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Portland, ME Server                                                                                                            Januaryry 2002 – April 2007 Dishwasher                                                                                                         June 2006 – April 2007Created a welcoming environment for every customer in a fast-paced, family o riented franchise of a national pizza chain.Served food and drink orders quickly and accurately.Maintained a clean work area and other daily shift duties.Demonstrated strong teamwork and multitasking abilities.Served children’s birthday parties.Promoted to server after less than a year spent as a dishwasher and food service trainee.Additional SkillsAdept at operating POS systemsHandling customer transactions with scrupulous accuracyResolving customer and staff issues as they come upManaging servers and other staffMicrosoft office (word, excel, powerpoint)QuickbooksEducationRentschler College, Portland, ME A.S., Business Administration (in progress)Merriweather High School, Portland, ME High School diploma, 2008Unlike Barney, Kenny has a lot of great restaurant serving experience, so the more traditional reverse-chronological format works well for him. Kenny is also very careful with his word choice, using attention-grabbing words like â€Å"veteran† and â€Å"revenue generation† in his objective statement to underline that experience to the reader. Word choice is so important on your resume- in a world where every job opening gets a lot of applicants, the words you choose can make the difference between an interview invite and a shuffle past- so choose wisely! Use words that emphasize how great you are, and speak to the skills and experience you want to highlight. Kenny also uses narrative to his advantage by giving a brief summary for each of his jobs to frame what he wants to emphasize in each one.Next up we have another restaurant veteran, Kelsey, who wants to make the jump to senior management, after years of serving and floor managing.download this resume in ms wordKelsey Choi 433 Rosa Parks Blvd, apt 4g Birmingham, AL 21212 kelseyc@emaildomain.com (777) 888-9999Experienced server with demonstrated leadership experience. Proven revenue generator, specializing in repeat customer cultivation and maintenance. adept problem solver, with experience resolving customer and staff issues in house. Strong administrator, with extensive experience managing staff schedules, hiring, training, and daily accounting. Work ExperienceFloor Manager/Lead Server BarAmericann, Birmingham, AL October 2012 – presentLead a team of 20 servers as front-of-house manager of popular, fast-paced fusion restaurant.Use POS system to help management improve margins, ensure accurate sales reporting, manage more effectively, and develop staff revenue goalsCreate and manage staff schedulesCoordinate reservations via open table and phoneTrain front-of-house staff on serving protocols, safe food handling, and time managementBuild a strong team through positive, proactive communication and coachingServe customers as needed, providing stellar service and encouraging repeat businessPromoted to manager from lead server, and from server to lead server over the course of four yearsServer Flip’s Burger Hut, Mobile, AL March 2010 – Sept ember 2012Provided top-notch customer service as a member of a team that saw $4 million in revenue generation.Developed strong multitasking skills in a fast-paced environment while managing a constant flow of guests during lunch and dinner shiftsServed guests with a focus on time and revenue management, while providing excellent customer experiencesTrained new staff on restaurant processes and policiesHandled daily revenue of $1000 – $2000Worked full time shifts while attending schoolSkillsInterpersonal communication (managing customer concerns and needs, coordinating and educating staff)Staff management (currently manage day-to-day operations for a front-of-house staff of 30)Knowledge and application of customer habits and patternsPOS system management (servtech, salesapp)Quickbooks pro (expert level knowledge)Microsoft excel (expert level knowledge)EducationAlabama University B.A., Hospitality Management, 2014National Food Safety Board Foodsafe handling and safety certifica tion (Alabama)Kelsey has a lot of information she wants to include in this resume- that means she has a lot of editing to do, to make sure that a) she’s setting the narrative she wants to set; and b) she’s not overcrowding it. To do this, she needs to show her information in a very efficient way. Because she does have a lot of experience, and wants to show how multi-faceted she is a manager, she opts against the standard objective statement and instead uses a summary statement. This sets the tone of the rest of her resume, and gives her a guideline for the bullets she’ll use later, when describing her experience.Speaking of her experience, Kelsey sticks to her narrative by listing her most relevant jobs. She may have others, but these are the ones that showcase her development as a server and manager, which is what she wants to emphasize in order to level up in that area. This way, she has room to talk about her skills, without creating an overcrowded novel of a resume.For her skills, Kelsey doesn’t just list them- she provides brief examples or explanatory notes for each. Nothing too extensive, but enough to show the reader that she has concrete background for each. She should be prepared to discuss these in more depth (or add more examples) in an interview.Kelsey’s lowest priority (in her resume, not in life!) is her education. This is important, but this is a case where kelsey wants to emphasize her skills and experience in action. So while it’s key to note that she has degrees and certification, it’s not necessarily her headline.The key to crafting an effective resume is paying attention to what goes where. Templates and structure are great as a starting point, but you want your resume to make you shine- and that means customizing the doc to put your strongest professional qualities right under the nose of the resume reader.If you’re looking for a food service job, thejobnetwork has you covered. check out the below listings to find a job in your area:Find restaurant server jobsFind restaurant supervisor jobsFind food service manager jobs